At Sims City Cleaners, we believe the heart of our service is our dedicated team. With a passion for excellence and a commitment to customer satisfaction, our professionals are the driving force behind our success. Get to know the people who make it all happen.
Leadership
Rick Sims
Founder & CEO
Sims’s vision for a premier dry cleaning service is the cornerstone of Sims City Cleaners. With over 15 years in the industry, his expertise and passion for excellence set the standard for our entire operation.
Alicia Rodriguez
Chief Operating Officer
Alicia oversees our day-to-day operations with a steady hand and a keen eye for detail. Her leadership ensures that every garment is treated with the utmost care and precision.
Emily Nguyen
Chief Marketing Officer
Emily spearheads our marketing with a focus on digital innovation and brand growth, fueling Sims City Cleaners’ market presence.
Customer Service
Michael Chen
Customer Service Manager
Michael leads our customer service team with empathy and efficiency. He’s dedicated to resolving your concerns and ensuring a seamless experience from pickup to delivery.
Samantha Lee
Customer Support Specialist
Samantha’s friendly voice and problem-solving skills make her an invaluable asset to our customers. She’s always ready to answer your questions and facilitate your service requests.
David Harper
Customer Relations Specialist
David ensures every client interaction is positive, resolving inquiries with efficiency and a personal touch that defines the Sims City Cleaners experience.
Cleaning Specialists
Aldo Rhodes
Head Dry Cleaning Technician
Aldo’s meticulous approach to garment care has been honed over a decade of experience. He ensures that every item is spotless and perfectly pressed.
Lucas Smith
Leather & Suede Artisan
Lucas specializes in the delicate craft of cleaning and restoring leather and suede. His attention to detail brings out the best in your valuable pieces.
Rachel Mai
Restoration Specialist
Rachel’s expertise in garment recovery brings new life to cherished pieces, expertly restoring them to their original glory for Sims City Cleaners’ customers.
Delivery Team
Oliver Jackson
Lead Delivery Driver
Oliver’s punctuality and dedication make our reliable pickup and delivery service possible. He takes pride in being the final step in our service chain.
Grace Kim
Logistics Coordinator
Grace is the mastermind behind our delivery routes and schedules. Her organizational skills ensure that your clothes are returned to you on time, every time.
Carlos Gomez
Route Operations Manager
Carlos optimizes delivery logistics, ensuring timely and accurate service, making sure that every customer of Sims City Cleaners receives their garments when expected.
Behind the Scenes
Ava Thompson
Maintenance Supervisor
Ava keeps our machines running smoothly, ensuring that we’re always ready to serve you without delay.
Noah Garcia
Sustainability Officer
Noah is dedicated to keeping our processes eco-friendly and our business sustainable, reflecting our commitment to the environment.
Emma Patel
Equipment Manager
Emma keeps our state-of-the-art cleaning machinery in top condition, enabling us to provide consistent, high-quality service.
Support Staff
Liam Johnson
Administrative Assistant
Liam’s organizational skills and support keep our office running smoothly, ensuring that the team can focus on providing top-tier service.
Sophia Martinez
Marketing Coordinator
Sophia’s creative strategies and community engagement efforts help spread the word about our services and values.
Kevin Zhao
IT Support Technician
Kevin maintains our digital infrastructure, ensuring seamless operation of our scheduling systems and online services, keeping Sims City Cleaners connected and secure.
Tara Johnson
Human Resources Assistant
Tara supports our team with her expertise in HR practices, fostering a workplace culture that values each member of the Sims City Cleaners family.
Jasmine Lame
Quality Assurance Coordinator
Jasmine meticulously oversees the quality control processes at Sims City Cleaners, ensuring every service meets our high standards for excellence.
Miguel Sanchez
Inventory Specialist
Miguel manages our supply chain with precision, ensuring all cleaning materials are in stock and eco-friendly, aligning with Sims City Cleaners’ commitment to sustainability.
Join us at Sims City Cleaners, where our team’s expertise, dedication, and passion for service come together to offer you the best in garment care.