Frequently Asked Questions (FAQs)

Welcome to our FAQs page, where you can find answers to common questions about our dry cleaning and laundry services. If you have a question that isn’t answered here, please feel free to contact us directly.

General Questions

What services do you offer?

We offer a wide range of dry cleaning services, including but not limited to, standard garment cleaning, wedding gown preservation, leather and suede cleaning, athletic wear cleaning, and restoration services for items with smoke or water damage.

How do I schedule a pickup?

Scheduling a pickup is easy! You can call us directly or use our online scheduling tool to choose a time that works for you.

Pricing and Payment

Can I get a price list?

Yes, our prices for standard items are listed on our Prices page. For special items or services, please contact us for a quote.

What forms of payment do you accept?

We accept all major credit cards, cash, and mobile payment options. Payment is due upon delivery.

Service Specifics

How long will it take to clean my clothes?

Our standard turnaround time is three business days. If you need faster service, please inquire about our express options.

Do you offer any eco-friendly cleaning options?

Absolutely! We’re committed to sustainability and offer eco-friendly cleaning methods upon request.

Pickup and Delivery

Is there a charge for pickup and delivery?

No, we offer complimentary pickup and delivery within our service areas.

What if I’m not home for pickup or delivery?

If you’re not available, we can arrange to pick up or drop off your items at a designated spot. Please provide instructions when scheduling your service.

Care and Quality

What if I am not satisfied with the cleaning?

We strive for complete customer satisfaction. If you’re not happy with our service, please contact us within 48 hours, and we will re-clean your items free of charge.

How do you handle delicate or special care items?

We treat each item with care, following the manufacturer’s recommended cleaning instructions. If you have specific concerns, please let us know when you schedule your pickup.


Do you offer any discounts or loyalty programs?

Yes, we offer various discounts and a loyalty program for our regular customers. Please visit our Promotions page or sign up for our newsletter for more information.

Are you insured?

Yes, we are fully insured. In the rare event that an item is lost or damaged, we will work with you to resolve the issue according to our policies.